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Navis Supports the Troops

Navis Pack & Ship of Dallas (TX-1062) has landed an on-going contract to crate and ship truck axles ordered by the Afghan national army. Axles are in big demand in Afghanistan due to frequent damage from land mines.

The axle manufacturer requested quotes from TX-1062 along with several other companies they found on the Internet. But franchisee Kevin Wortley said the customer quickly narrowed the field to Navis "after we demonstrated that we knew what we were doing with international and military crates." Kevin called fellow franchisee Marc Guttman of CO-1002 for advice on designing the "mil-spec" crates. He had met Marc during training and remembered Marc's experience as a logistics officer for the Air Force Reserve. The Navis Help Desk also helped TX-1062 Operations Manager Marc Oxford quickly locate a supplier of certified heat-treated lumber and design the cradles and bracing that would immobilize the axles.

TX-1062 is shipping the axles to a temporary storage facility in Wisconsin where they will be consolidated with other goods going to Afghanistan. Kevin said he expects to receive jobs of similar size from the axle manufacturer about every other month.

Navis Masters the Art of Packaging
statueNavis has proven its fine art expertise for even the most fragile and valuable art items. This $145,000 Michael Parkes original was meticulously packaged and shipped from our Navis location at CA1027 to a collector in Texas. It is the meticulous care we put into packaging that makes Navis the preferred shipping company for museums, galleries, art consultants, and collectors.




Navis Chips In For Charity
Marc Guttman and his crew at CO-1002 were included in radio, print and TV publicity surrounding "Operation Beanie Baby." A local radio personality collected 40,000 of the stuffed toys from listeners after hearing a story about how much Iraqi children loved them. According to CNN, a child who had been given a Beanie Baby by a soldier even warned a US patrol that terrorists had planted a bomb along the patrol's route.

pallets When Marc heard about the collection efforts, he volunteered to arrange shipping. He is a US Air Force Reserve officer and was able to use his contacts at US Pacific Command to send the shipment to Iraq with a deploying US Marine unit. The shipment weighs more than two tons, and it took months of preparation, paperwork and approvals to get it ready. Marc donated all his time and materials and Yellow Transportation donated shipping from Denver to Camp Pendleton in San Diego. From there, the shipment will travel to Iraq through military channels. After arriving in mid January, the Beanie Babies will be given to Iraqi children by individual U.S. and Iraqi soldiers while on patrol, as well as by medical and public affairs personnel.


Navis Pack & Ship CN-1005 was in high-profile company this month as a sponsor of Art with Heart, a prestigious charity art auction in Toronto.

James LaheyRay Friedman and his team mingled with more than 1000 collectors, artists, gallery owners and other corporate sponsors at three glittering events. They also made personal contact with more than half of the successful bidders by delivering their purchases.

Art With Heart is an annual event that benefits Casey House, a supportive care organization for people suffering from AIDS and HIV. This year's auction of 86 paintings raised more than CN$400,000.

A $27,000 James Lahey painting, one of 44 works delivered by CN-1005

"Ray donated art packing and delivery services, including set-up at two preview events, at the auction itself, and delivery to buyers within greater Toronto. The works ranged in value from CN$1,000 to CN$27,0000.

CN-1005's long-time client and referral partner, Ritchies Auctioneers, recommended Navis Pack & Ship to the Art With Heart organization. In exchange for the sponsorship, CN-1005 received exposure through the event's website and promotional materials. Most importantly, they were able to include a packet of information about Navis Pack & Ship with each work they delivered.

"This was an expensive exercise, but it gave us direct access to important art collectors in Toronto," Ray said. "It was worth the investment. We will be doing it again next year for sure."

Art With Heart 1

The Navis Pack & Ship logo was displayed prominently in the gallery as well as on the Art with Heart website and in event materials.

Laser Measurement System for NASA
laserweb2 Accumetrics Associates is the leading manufacturer of digital rotor telemetry systems for measurements on rotating machinery. When the Schenectady, NY, company sold a laser-based system to the NASA Ames Research Center in Northern California, they needed a shipper that would insure the $200,000 value. Yellow Transportation referred them to Navis.

laserweb1Because we don't have a franchise location serving Schenectady, NLS Operations Manager Brett Monson handled the shipment for Accumetrics. He obtained insurer approval for the manufacturer's crates and packaging and booked Yellow Transportation as the carrier. The system included five components, all individually crated by the manufacturer, 18 spools of cable and spare parts.

Flywheel Pushers: 900 Servers Later, Navis Still a Standout
navissite4What's in a name? For our team in Baltimore, their biggest job ever and a happy new customer.

NaviSite is a global company that provides web-hosting and other IT services to more than 1400 businesses. Last October, it acquired a Baltimore firm and needed to move 900 servers to Andover, Mass.

“Our NaviSite contact admitted that she picked Navis from the Internet search because our names were so similar”, said George Mackertich, franchisee at MD-1075. After the first call, however, it was Navis’ responsiveness that won the job. “We were the only company that would meet their timeframe,” George said.

Big Job, Tight Timeframe
NaviSite called on October 22, asking if Navis could pack and ship an IT center housed on the 13th floor of a downtown office building. The building lease was expiring on October 31. And, oh yes, most of the work had to take place over the next weekend, with overnight delivery, because the servers hosted live websites.

navisite1

“We scrambled to get the quote together, lined up dedicated fast-track trucks and hired temporary help,” George said. “We were all set to go, but at the last minute the customer decided to wait until they had backup websites in place. They extended the building lease for a month and asked us to reschedule.”

Invaluable Flexibility from Yellow Exact Express
George had booked six dedicated trucks through Yellow Exact Express, plus a few partial loads. The trucks would leave the Baltimore site by 7:00 each evening and arrive in Andover the next morning.

“Yellow got our business because they do a great job of figuring out how to get things done,” George said. “As the requirements changed, I could call them at any hour, any day. They would put me on hold, call the trucking company and rearrange everything on the spot. Because they met our needs, I was able to keep customer happy.”

900 Servers, To Go
navisite2 George and his team worked alongside four to eight temps over two Saturday and several weekdays to get the job done.

Each of 900 servers had to be disconnected from power and removed from a rack. Fifty extremely critical units were foamed in place; the rest were packed in anti-static bubble, stacked on pallets and shrink-wrapped and banded in place. All the racks, cables, and miscellaneous other equipment also had to be packed and palletized.

“Every day we worked, we got more efficient at it,” George said, “but it still took lots of late hours. You can't do this type of job unless you gear up for it.”

Specific Pricing Protected Profitability
Because there so many unknowns, George made sure his quote was very specific about what the pricing covered. New services were added in as the job progressed, and Navis was paid for waiting time whenever the NaviSite technical team had to finish tasks ahead of them.

As a result, the job was not only MD-1075's biggest job ever, but also one of their most profitable.

“The customer was very impressed with Navis, and not because of our name,” George said. “They said they would call us again anytime they needed packing and shipping in the mid-Atlantic region.”

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