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The (stained glass) windows arrived in perfect condition, and so did the Indian blankets. The best packing job I've ever seen, even after 35 years in the moving business. Thank you everyone.
Tracy,
Mel and I would like to personally thank you and your company for the treasure you delivered to our home from Virginia to Colorado. The two men you sent to unpack the cabinet and bring it into the house were fantastic. They were extremely careful with the 100-year-old cabinet and were as careful setting it up in the display room my wife had set up for the new addition.
The movement of this antique from Virginia to Colorado is a loss for Virginia but, a beautiful addition to our home and Colorado. The most important thing is my wife is absolutely excited for the cabinet's safe arrival. She was sure some of the antique glass would not survive the cross country trip.
Please extend our sincere thanks to the delivery and unpacking crew here and the packing crew at your end. It has been a wonderful experience working with you. Thank you for the wonderful experience.
I just wanted to drop you a note and let you know that the shipment I sent to Walter (last name removed) in Fresno, CA was received. Walter called me last night and told me the following:
“although it was 100 degrees in Fresno, I put on dad’s leather jacket, his ring and uncle Chuck’s hat and sat on that pallet in the garage looking through the scrapbook you made of the Christmas you and dad spent with us. I just sat there and cried and cried. I had to call mom to come over to give me some moral support!”
Nathan, I just wanted you to know what part you and your team play in people’s lives. As you know, most of the items were not of so much monetary value but so much more. Walter also told me that the packing job, especially on the planes, was outstanding. He was impressed with the quality of the job.
I hope maybe this message does a little to brighten your day. Thank you and your team for your professional and outstanding work and brightening the lives of others.
Best regards,
Bonnie
Gary,
What a pleasure to do business with people who do what they say they will do when they say they will do it. My furniture was delivered in Kentucky on Thursday in perfect condition. I highly recommend Navis and appreciate the care given to my shipment.
Thank you, Liz Birkenmeier
(Re: Navis Pack & Ship in Toronto, Ontario)
Dear Ray:
The specialized box you prepared for us made its inaugural run last December. We are truly grateful for the work you did for us...What a pleasure it is to have the security and ease of transport for our large crucifix. Using the case you made to custom fit and safely carry the large crucifix to different parts of the city has been a Godsend.
Shipping a crucifix was awkward and challenging, and we worried about possible damage. We now have complete peace of mind that the crucifix will arrive at its destintation intact and be returned to us in the same condition.
It was equally a pleasure working with you as you understood what we were looking for and delivered more than what you promised.
With thanks and appreciation,
Paul J. Crawford
Manager, Supply and Services
Archdiocese of Toronto
Catholic Pastoral Centre
(re: Navis Pack & Ship in Joliet/Chicago, IL)
Subject: Re: Shipment for the Chicagoland Antique Vending Show
Good morning, George, it’s Steve in Colorado… I finally got the shipment. Thank you very much for all your help and the excellent job in packing! Everything arrived perfect! Have a great holiday and hopefully will see you in Chicago again sometime.
(Re: Navis Pack & Ship, Phoenix, AZ
Good morning,
Vance’s household items were delivered yesterday, and everything appears to be in perfect condition, and he is extremely happy to have all his possessions with him again.
You did an outstanding packaging job, one my father would be proud of (he uses more bubble wrap than anyone I’ve ever known, and takes great pleasure in my difficulty in getting things unwrapped!), and I wanted to thank you for the excellent service.
We will most certainly use your services again, should we need to ship more household goods or other large items. It was a pleasure doing business with you!
Thanks,
Angela C
Hello, George - (Navis Pack & Ship in Halethorpe/Baltimore, MD)
Just a quick follow up note to let you know that the roll top desk arrived at the YRC terminal in Wheeling on Monday morning. I picked it up yesterday afternoon, unpacked it today, and am happy to report that all is in good order as far as I can see. Your crew did such a superb job of wrapping, packing, and boxing the desk that I think it would have been virtually impossible for it to have gotten damaged in transit. That said, I will not hesitate to use or recommend the services of Navis Pack & Ship in the future.
Thanks again to you and your crew for providing such great service!!
Kind regards,
Bob
Hi John and Nicole, (Navis Pack & Ship in Pleasanton, CA)
I received your shipment yesterday and I just wanted to say I was very impressed by how well the pallets were packed. I didn't know some of the things you used even existed! Cushion pads, cardboard separators, bubble wrap covered with clear plastic then black plastic over everything to protect it. Great job!
I want to let you know that you have an extraordinary employee in Portland Oregon.
Kiyomi Shimada helped us ship a piece of furniture that has been in our family for more than 70 years and has huge emotional value. She was very professional, pleasant and a real joy to work with.
It was an unusually positive experience. Thank you.
Melissa - I was an automotive engineering manager at a fortune 200 company for 16 years. I worked extensively with our logistics department. I began Troy Gymnastics 5 years ago. 3 years ago, I left engineering, and my gym became the largest gymnastics facility in Michigan. A couple of months ago, I wanted to ship a trampoline from FL to my facility. I called my auto contacts. A customer recommended you guys. You blew them out of the water price-wise, and your service was excellent. I am in the service industry and appreciate it very much when it is great. I will be calling again.
, 
Hello JoAnn,
Thank you for the information and photos. I am very pleased with the way you took care of things and we are looking forward to receiving the vehicles in Bremerhaven. I will gladly come back to do business with you again and also have no problems with letting other people know that you do good work.
Thanks again and I will let you know how things turn out.
Heinz Powell
, 
Hi Jo Ann,
I wanted to let you know that our dollhouse arrived in Massachusetts in perfect condition!
I wanted to thank you and your team for your excellent service and responsiveness. As you know, that dollhouse took me many hours to build and was extremely delicate. I appreciated the care and attention your team gave to thinking through how to design and build the crate and the bracing to keep it secure.
I also appreciated the way you jumped right in when there was a dispute with the local shipper regarding whether or not the hydraulic lift was included in the service. As soon as you were made aware of the problem you immediately contacted the local shipper and resolved it.
Your prices were very fair, your packing and shipping service was excellent and the human service to guide our precious cargo from end to end was extraordinary.
The next time we need to ship any goods we will call you immediately and I would be pleased to refer you and your company to others.
Jo Ann,
Just to let you know that we received our shipment yesterday as scheduled.
I cannot thank you enough for the ease of working with you and your company. Working with someone that we simply “found on the internet” made us a little apprehensive, but your ongoing communications and professional manner of doing business gave us a feeling of comfort. You took care of everything just as promised. We will definitely recommend you to others who have similar packing and shipping needs in your area.
Thanks again. May you, too, have a wonderfully blessed day!
Hi Kevin,
If I were filling out a survey with ratings from one to ten, you would receive all twelves. Your individual attention was, in every instance, professional, prompt, congenial and obliging. The shipment arrived with absolutely no damage and my son commented that the packing was far superior to anything he had anticipated.
I have dealt with many people in the service industry and very few have left me with the positive experience that you did. You are a credit to your industry.
I have your business card and will ship with you should I have any further need. I will also highly recommend you to anyone I know who requires packing and shipping services. Thank you again.
Peter, breakfront cabinet arrived safely this AM. Fabulous packing job! I am a museum conservator by trade, for over 30 years now and you surely have ex-musuem staff on board. It took me hours to unravel, but also have enough clean packing materials for my paintings and works of art until I retire. Your packers know their stuff. I would not hesitate to recommend Navis to any of my dealer and collector clients. Will also email Stenella Antiques in PA with similar praise. Thanks also for guiding me through the complicated world of cross border shipping.
Thanks for the outstanding job you and Jacksonville Navis Pack and Ship did in moving two pieces of furniture from our home in Florida to relatives in Texas. We appreciate the fair price you gave us (which you held to throughout), that you showed up on time to pick up the furniture and delivered it on the promised date to our relatives’ home. The men who handled the furniture at both ends were extraordinarily courteous and professional. The furniture arrived without a scratch and, as promised, they put it exactly where our relatives wanted it (second floor no problem). The next time we have a need for moving a few items or many we will go to Navis without hesitation!
Once again, you and you’re company came through with flying colors. You are prompt, so professional and all is packed up “ship shape” as my dad used to say.
Elvis photo arrived on time as promised, packaged beautifully, and in pristine condition. Thanks for the pleasant experience.
Just wanted to thank you for making the transport of the furniture arrangements so easy and professional your guys were really helpful to my client in getting the piece in the house. I will contact you again in the future if I find anything else up there thanks again you were great!
I wanted to send a follow-up of my own to convey my compliments and astonishment at the intense level of care used to pack my shipment. Each item was carefully wrapped in a 2-ply paper and then secured in its own custom-fit box. I was concerned when I couldn't find my box cutter. What a relief to find that the boxes would fall apart on their own when a few staples were removed with a claw hammer. "Well-wrapped" is hereby nominated for understatement of the year.
I just finished unpacking and was thrilled with the results! Valuable art was in perfect condition as was the 55" TV. I have been singing you praises to everyone. Thank you so much!
Thank you so much for the heads up phone call regarding the shipping of my art. I received the package yesterday. The paintings were expertly packaged and I want to thank you for that and your assistance. I will definitely use your company in the future as well as recommend you to others.
We recently commissioned a painting entitled “Christina” from the famous artist Peter O’Neill. The painting was featured on your Facebook site recently, with our consent. We considered driving from Ft. Lauderdale to St. Augustine to pick up this beautiful painting so that it would not get damaged, but the studio recommended Navis Pack & Ship as a trusted shipper for fragile fine art. Comparing the price to have it shipped and that of driving, hotel, gasoline, and meals and the price was much the same. So we took the easy method and shipped it. It arrived without a scratch, dent or flaw of any kind. When we opened it we found that the painting was first wrapped in a soft but sturdy padded paper, than wrapped in bubble wrap and finally placed in a solid cardboard box that matched the painting perfectly to avoid movement within the box. Great job Navis. Oh by the way, the staff that we dealt with was super!
Christina
Alan's team had done a very professional job when I had to move from Lake Forest, CA to Eagan, MN. His team came on time. These people were very courteous. The packing was excellently done and the shipped goods arrived on time. I highly recommend Navis Pack Ship at Laguna Hills, CA for anybody who care to ship their goods safely and economically!!
Peter & Staff,
Thank you for an awesome job. Not even the dust was disturbed on the furniture! If you ever need a testimonial just call, you guys went well beyond what I expected. Well worth the extra cost. I must add the Yellow Roadway driver was also impressed! He said he has been seeing more your company packing & shipping and has never had a problem because it is so well done.
Thank you so much
Jane Zulian
I just unpacked the last of my grandmother's furniture that you packed up and shipped out to me well over a year ago (it was stored in the garage while my house was under construction). Thank you for doing such a fabulous job. Each piece was wrapped with such care and everything arrived in perfect condition. I was blown away by your efforts and I am so appreciative that Navis Pack and Ship played such a large role in preserving my grandmother's legacy. I would recommend your company to anyone; if you ever need testimony from a satisfied client, please let me know because I cannot sing your praises enough. And of course, feel free to use this email as feedback for your website. I hope you are having a great summer and thank you again for doing your job so well.
Dearest Kathy and Belinda;
I called because I didn't realize I had your email address. Yes, the desk arrived in perfect condition, you did an amazing packing job. I do love it.
Thank you and I will be shipping another chair with you that I have the next time I am in Sacramento.
My warmest aloha,
Sabra
Hi Oleg and Ken,
I picked up my plotter last night at the shipping terminal and experienced no problems. I was really impressed with the packaging. And the machine itself is pristine. It is hooked up to my computer now and works perfectly!
Thank you both for all your help. I really appreciate it!!
Best regards,
Tanya Cooper
Jeff,
Thanks for getting the picture and table to my brother in Phoenix. He said that both pieces were packed so well, that they could have fallen off a building without damaging either.
Thanks again. I'll keep you in mind if I need your services again.
Charlie
I want to thank you and the Navis Team in Jacksonville for the great professional packing & shipping service you extended to me during my recent purchase of fine art from the St. Augustine / Jacksonville area. The items were packed with great care and in packaging that protected the contents very well. I was always kept up to date from your office in Jacksonville on the packing, the shipping, and the delivery of my art. I also greatly appreciated the photos which you sent me of the items before they were packed and immediately after they were packed. It made me feel as if I were your most important customer. My art arrived in great condition and on a timely basis.
Thanks again for making this experience as pleasant as the experience of enjoying the art itself. I will be sure to use Navis again when I have such packing & shipping needs and will always feel confident about recommending your services to others.
Thanks JoAnn for everything. You all were a great help. I appreciate your kindness, your patience, your professionalism. Thank you! Hopefully, we can do business again!
-Miriam
You couldn't have been more considerate on both ends of the journey, conveying a much needed sense of competence and confidence--"all will be taken care of." I appreciated your updates. Sending/attending on artworks is so very different from shipments of other kinds. Feels a bit like sending and receiving a baby--your care in packing, what I heard of your conversations with Tania, and your communication with me not only made me know the "baby" was in good hands but let me shift from anxiety to suspenseful anticipation! Thank you.
Della Pollock
I wanted to take a few minutes to tell you how pleased I was with the service you provided in packing & shipping my 3 pieces of antique oriental furniture. They arrived at the freight station in pristine condition.
Your packing job was better than I could have hoped for, every part even hinges & handles, were so well protected. You made the entire transaction, almost effortless on my part.
I had considered flying out to California & renting a box truck to drive the pieces home. That is how important they were to me. I was on pins & needles until they were unpacked, here, in my living room.
Thank you and if I ever have an opportunity to recommend your service, you can rest assured, I will give you an OUTSTANDING A+.
Sincerely,
Katie
I wanted to thank you for all of your hard work in packing up a very fragile TV and thus insuring its perfect shipping to us all the way across the US. You were kind enough to talk me thru the whole process and you were 100% right. I will be using you again and will tell everyone in our condo in San Francisco to use you.
Thanks again,
Gary and Deb
Both shipments arrived in superb condition. Nothing was broken or chipped. Your packing job was outstanding. During our 11 PCS moves within the states and overseas, we had never had a better packing job. I simply cannot imagine how you could have done a better job. Now all I have to do is figure out what to do with 11 30-gallon plastic bags full of peanuts….
If you ever need a testimonial from a previous customer, I would be pleased to give you a great one. Since my mother-in-law lives in Downers, there is a good possibility that I will again call upon you to pack and ship some of her belongings. If so, it would be a pleasure to have your company handle it.
Thanks!
Mike
My parcel arrived safe and sound on Tuesday as expected. Packing was excellent in all respects: first-rate materials, care and treatment. Also, any inquiries I had were always answered in a quick and friendly manner by your staff.
I am extremely satisfied with your services, and look forward to doing business with you in the future.
So funny story. The guy from California contacted us about his piece. Keep in mind he spent over $5,000 on it, the first thing he said was how impressed he was with the packaging. Nice work!
This is to inform everyone that the 25 PC’s were received by FOCW yesterday afternoon.
A special thanks to Jim and his Staff for their great and prompt service. We are extremely happy with the kind of service we received from your company and will definitely be using it in the future.
Keep up the great service!
I must tell you how pleased and impressed I am with the packaging that made it possible to ship that coffee table intact ( !) across Canada. Even the staff at Global gathered around and admired the work.
My sincerest thanks to the people who took the time to package it in such a professional manner and in such a secure manner as well. It is a real treat to deal with a company who takes the time to take an interest in a customer.
As you may know, the shipment arrived yesterday.
Thank you SO much for your careful and thoughtful packing. It means so much to us when we know we can count on our business partners to respect our equipment and watch out for its well being as much as we would if we packed it ourselves.
I picked up my shipment last Thursday, from the YRC freight terminal. I was extremely pleased with the packing. In a word, Wow! I have never seen such quality packaging. All the furniture arrived in perfect condition. It would have required nothing short of a hurricane to damage such a well protected shipment.
The shipment arrived at my Abu Dhabi home safe and sound. I was able to track it all the way with the UPS system.
Your packers are wonderful. The delivery guy let one of the paintings fall coming out of the elevator and there was still no damage. Thank you for all your kind assistance with this and my other shipments. It’s a pleasure doing business with you.
As you may know, the shipment arrived yesterday. Thank you SO much for your careful and thoughtful packing. It means so much to us when we know we can count on our business partners to respect our equipment and watch out for its well being as much as we would if we packed it ourselves.
Thanks again for the excellent packing, shipping and service. We purchase from auctions all over the country and this was the best service by far plus a realistic fair price. It was a true pleasure to work with you and I hope to do so with future auctions.
The guitars arrived today. The packaging used to send the guitars was first rate, and we sincerely appreciate the care and communication that you provided through this transaction. I would not hesitate to recommend your company to anyone who needs delicate shipping.
I wanted to drop you a line to say what a wonderful job you and your company did with packing my personal belongings, wrapping framed artwork and customizing the boxes for my antique Chinese furniture. Time and care was clearly taken. Thank you.
Friday was a busy day. I started the day showing my little girl at Canada's largest dog show at the Tradex....she trotted off with BOS (Best of Opposite Sex) which basically means she got second or best of females....hard to achieve at this level...was exciting. I decided to spend the rest of the day travelling down to see if the posts had arrived in WA. Well surprise, surprise...they were sitting in the drive way! Upon removal of the protective exterior I was overwhelmed with the lengths your packers had taken to ensure the safe arrival of the contents. It was as I had instructed and more. I could only wish all servers were as meticulous at their job as Navis. I can't thank all involved enough for continuing to make my Friday one of the BEST days of my life! Oh, the posts were fantastic too :) I would recommend your company to any persons requiring such a service without hesitation!
Thanks again for a job done beyond expectations!
Just wanted to tell you that we picked up the furniture today. I have never seen such a professional job of packing. I am very happy with the services provided by your company. My sister and I were at our wits end trying to get these items from Reston to Fort Worth.
I was a purchasing director for an exclusive private K-12 school in Houston for 25 years. During the last 10 years, I furnished many buildings… so I have received and unpacked my share of furniture. We had such bad experiences with furniture being damaged in shipment, that we finally had to resort to paying to have the furniture shipped to a local third party who delivered and installed it.
Thanks again for all your help and your great company.
I just wanted to send you, your staff, and the Navis office in Denver a brief note of thanks for taking care of our computer servers shipping project. Professional from start to finish, they arrived safe and sound and very nicely packed in the cushioned boxes. With your help, we were able to get these systems back online without any hiccups. Thanks again for a job well done!
We received our delivery today and everything arrived safely. These were items from my parent’s estate and, needless to say they have a lot of sentimental value – especially to my wife.
I can’t tell you how delighted and relieved we were that these items arrived in perfect condition. I was so impressed with the way your people packed all of these items and how well they were protected.
In this day and age, it is a real treat to deal with any company that operates in a professional manner, takes the time to do things right and delivers what they promise – in this case well packed and protected china.
Please tell your staff how impressed we are with the important packing job they did for our family!! They’re real detailed professionals!!
Just wanted to let you know the shipment arrived safely in Oregon. I'm extremely pleased with your service. You and your company were very easy to deal with, and I felt like I was getting excellent and personalized service from people I could trust. You were good about keeping me informed on status, coordinating things on the pickup end in Williamsburg, and your meticulous packaging was all intact when the shipment arrived. Your carrier was also very good on the delivery end. All in all, a big success. I will recommend your service to anyone I know who has a small shipment to make.
I just wanted to say thank you, everything arrived yesterday safe and sound. The packing was amazing. Out of the nine places I called you were the only one to return my call and lucky us. It was a pleasure doing business with you.
My husband, Len and I want to let you know what nice, professional young men picked up my piano today. They were friendly and knowledgeable and went out of their way to take special care of my piano. We are sure the piano will reach my daughter in Auburn, which is what my mom always hoped for. It is not easy to turn over sentimental items and I thank you for your help.
Thank you for the tremendous job you did on our shipment. We couldn't be happier with how well these items were packed and the care that this shipment received. We would recommend Navis Pack & Ship to our surrounding business associates to utilize your expertise. Thank you for your time and dedication.
I just returned tonight from my trip to San Diego, where I set up the system you shipped. I have never seen a finer job of packing, even from the vendor when these systems shipped as new. I most certainly will call upon your company when the system is returned and will consider you in my future freight needs.
I am the recipient of a recent shipment of 7 paintings you crated and shipped for a customer named Phil Desch. They were very pleased with the service they received at your location, and I referred them to you because of our good experience with the Navis representative here. I am encouraged that it appears all your locations have the same quality service! I also appreciate the fact that you shipped all 7 paintings in two, well-packaged crates, rather than creating a crate for each piece (which I've seen other franchise shippers do), which is a terrible waste of time and money, as it appears you are aware. Thanks again for providing good service.
I just wanted to let you know our furniture arrived today. It looks great! I just wanted to express how pleased my husband and I were with the packing of the furniture. We were so impressed with the care you took to insure that everything was secure, custom fit, and to even put protective film over the glass doors and the mirrored back of the Secretary Hutch. It was more than we expected and we knew we had made the right choice in going with your company. Thank you for the wonderful customer service and making this transaction so easy for me all the way in Lexington. Again, I just wanted to let you know how impressed we were and that if we ever have to ship anything again we will definitely go with Navis. I also recommended your services to Steve in case he has any other pieces of furniture to ship.
I wanted to thank you so much for helping me with my move.
I know that moving is anything but stress-free but I was glad that you were there to take much of the burden off my shoulders.
Not only was I confident that my things would arrive safely during the time scheduled, I really appreciate you going out of your way in finding me a more than fair price. And when problems arose and I had to rescheduled my drop-off, I was so glad that you were able to rearrange things to make my move more convenient. I would not hesitate to recommend you to any of my friends or family.
I hope you know that you provide a service that is badly needed with a quality anyone can be more than proud of. Everything arrived to its new home safely, that is, until I got it out of the box and broke it myself.
We are really happy with the service we have been getting from you and your team - this is the fourth server shipment with you for this specific project and there has not been a single issue. All the feedback I have received from the team here is that you guys are great to work with, your team is all highly reliable and know what they are doing, you have a very good secure and safe process and just do things right.
I received the crated equipment in excellent order and was VERY impressed with the professional service.
Thank you for shipping our artwork so carefully. I felt like a kid at Christmas... it took me 45 minutes to open the box. In my 20 years in the art business, I have never seen anything so well packed."
Our cross-country shipment arrived right on time (and quickly) and everything was well-packed and in excellent condition.
You are the 'worry free' transportation masters.
The staff at Navis are experts when it comes to packaging sensitive electronic equipment and really go the extra mile when it comes to customer service.
I occasionally find myself in need of bulk shipping services for some rather oddly shaped, large and heavy technology components to our various technology co-locations and retail stores all across the country. Navis has provided excellent prompt response, efficient and sound packing, no matter what the size, shape or weight, as well as outstanding turn around, shipping and as promised delivery. After doing some comparison-shopping, I have found no other company can beat Navis in terms of value and service. I am very glad I found Navis and will definitely call upon them again in the future.
I meant to write earlier -- but what with preparing for my show, and then going down to New York, I've been very preoccupied. But I did want to let you know how much I appreciated my experience with you and Navis, from the initial phone call to the delivery of the shipment. After going through hell's half-acre just trying to find a freight company that would handle artwork, everyone I dealt with at Navis was friendly and helpful on the phone, responsive and prompt through email, and generally made the planning stages of the shipment a breeze. Your delivery-men showed up exactly when they said they would, were professional and respectful with my shipment (which is no small thing when we're talking about original artworks). The crates (and, needless to say, the paintings inside) arrived in perfect condition at the gallery, in exactly the time that was quoted to me.
So I wanted to let you and everyone in your office that I was extremely pleased with the service at Navis. I will absolutely recommend you to any of my artist friends who need shippers, and you can rest assured that I will definitely be using your services for any future art shipping that I might need to do.