Wow! I hired Navis to go into a house and pack up a file cabinet and ship the files. From my first call with them I knew I was dealing with the 'jet fighter pilots' of shipping. They were professional, set expectations on timing and their fees were below what I expected. They were at the house when they said and the items were on their way ahead of schedule. They provided great support when the recipient had questions. I went back in person because I had another package I needed to ship and they took such care and thoughtfulness throughout that transaction too. Lori at Navis is terrific. She is a nice, smart and good person. At every turn throughout these two transactions, she went above and beyond. I just wish this world had more Loris! Thank you Navis.
Reviews of Navis Pack & Ship
What People Are Saying About Navis in Colorado Springs
I can’t say enough about the wonderful experience, the entire staff was focused on my shipping needs. I highly recommend Navis Pack and Ship.
Awesome experience for a commercial job would definitely use them again. They handle and packed our product very well.
Recently my wife and I had the need to make a several shipments to various locations in the US from Colorado Springs. After investigation various perspective shippers we decided to use Navis Pack and Ship. Our initial shipments were to Maine and Florida with the former being split into two destinations. The contents included a number of antiques and one particularly old and vulnerable chest. We dealt primarily with Keith Kindt, the proprietor, and Lori, office manager and expediter. The service we received was superlative in all respects from the survey and cost estimation stage through pickup, packing, shipping arrangements and delivery. They were cost competitive, efficient, highly professional and most importantly caring and committed at every juncture of the process. With respect to the fragile piece of furniture we shipped to Florida, we have never seen a better crating job and the item arrived absolutely without a scratch. It could easily have traveled twice around the world with the same results. Also in execution of the Maine shipments there was a misunderstanding/communication between the primary carrier and the local delivery trucking company regarding manpower requirements at the receiving end. While it was a matter for which the primary carrier was responsible, Navis immediately assumed responsibility and accountability and ensured that the delivery went smoothly as scheduled with no extra cost to us. We could not have asked for a better experience, plan to be using them again and would unhesitatingly recommend Navis Pack and Ship to anyone with special shipping needs. Bill and Carolynn F.
From my first interaction with Lori at the Colorado Springs office, she was helpful, understanding and courteous on every occasion...I needed assistance in having Navis pick up a family heirloom and getting it shipped to Phoenix. Lori arranged the pick up and packaging of this item - and did everything as promised. She followed up after every stage to let me know how all was progressing.
I am an extremely happy and thankful customer. Please let Lori know how much her assistance is valued and appreciated!
Navis solved a shipping headache with ease and charm...the staff was awesome!
There was some misunderstanding on the quotes and transaction, no need to worry, the crew in Colorado Springs made it right and took care of me. They earned a customer for life. Everyone there is a pleasure to deal with and I will use them every chance I get.
Thanks Guys! and Gals!
Nice experience. No trouble at all and shipment arrived with no issues or damage. I would use again.