Customer Reviews

Navis Pack & Ship is rated
(1953 Reviews)

What People Are Saying About Navis in Downers Grove & Greater Chicago

Reviewed by swegner-93868 on Mar 1, 2016


Navis Pack went above and beyond to make my International shipment happen.

Reviewed by gravesfineart1 on Feb 8, 2016


Well Done! ................................................................

Reviewed by michaelcichontribalarts on Aug 18, 2015


The Navis team did a great job helping me get a fragile and important ancient work of art safely delivered here, 1500 miles away!

Reviewed by e_borg on Aug 18, 2015


Very good service. Very responsive. Good feedback. Thank you.

Reviewed by scottlehrer1 on Jul 21, 2015


They were very responsive and responsible, and charged a reasonable fee for their services.

Reviewed by nyschoolpress on Jun 25, 2015


Highly reliable and dependable people make up this company.
We had the best shipping experience.

Reviewed by mgarcia-63412 on Jun 19, 2015


Quick and easy. Best prices too!

Reviewed by rosie-32069 on Jun 18, 2015


my painting was picked up from the auction house, packed properly and shipped quickly and arrived in perfect condition. I intend to use them for all my shipping needs from this location.

Reviewed by tcastellon on May 21, 2015


Great. Your Chicago and Denver locations are most helpful.

Reviewed by joantaragan on Apr 27, 2015


Awaiting the arrival of my lots. The need to access a payment protocol was a little off putting. Internet gymnastics is not fun for the elderly especially with an old computer. Once I spoke with Navis,and gave my card numbers, one would hope it was enough. The charge also seemed dear for what would fit in a shoebox. Let's hope my items are enroute. Joan Taragan

Reviewed by ednrasail on Apr 25, 2015


Very efficient and professional.Box looks like you could drive a tank over it.Will leave in place while we remodel our home.

Reviewed by nanneb on Apr 25, 2015


I had told Tom when I placed the order to pick up from Leslie Hindman Auction House that I didn't want the lamp shades if they were not in good condition.
The shades were shipped anyway, despite the fact that they were worn & not in good shape. The flared shade was on the bottom with the cylindrical shade down over it. That resulted in tears on all 4 corners of the flared shade & damage to the cylindrical shade as well. I will have to throw both shades away.
My request was not honored & I am upset that I had to pay for the poor packaging & shipping of the shades.
The 4 vases that were shipped were in great shape & very well packed.
I would be happy to have a refund for the cost of shipping the shades.
Thank you!

Nanne Simonds
[email protected]

Reviewed by jmlmrtm on Apr 25, 2015


Every thing was packed securely and shipped in a timely manner.

Reviewed by wittypike on Apr 25, 2015


The object that you sent was wrapped perfectly and arrived quickly and in perfect condition .
I be recommended Navis to 2 friends a I will surely contact you again I the future .
Thank you for the polite attention that I received when make the shipping arrangements .
Sincerely -
Leon Hecht

Reviewed by tcam2 on Mar 25, 2015


They never replied to my email request. I had to call by phone and was told thats the best way to reach them. I left a message, no one called me back. I called again spoke to someone a lady. Got estimate, charged my card and as of today I have not gotten package. WORST customer service I ve deal with in a long time. Will not buy from Suannins auction house if I have to use this shipping company.

Reviewed by szellhart on Mar 25, 2015


Got a rate pretty quickly and the overall handling was without issue. Still waiting for an invoice though

Reviewed by aw-64365 on Mar 25, 2015


They were very helpful. My item was picked up from my place, professionally prepared for shipping, then stored before being picked up from their location.

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