I bought a painting from an antiques auction nd as usual I follwed the uaction house recommendations re preferredc paxkers and shippers by picking one . a national company...from the list. The response was a one line a dismissive ridiculously expensive approximate quote. Seeing as the quote was not in line with what I wax expecting I asked for a firm quote Only to be told that the approximate quote is actually what the firm quote would be give or take a few dollars.
Navis was not on the auction house's list but I had used Navis before in other states and I was happy with the service and rates. So I contacted Navis maryland for an alternate quote. As it turned out I had forgotten I used Navis in Maryland before and it took the warm welcome back response I got to remind me. The alternate quote I got from navis was quick and firm and was 35% cheaper than the approximate quote I got from the competitor As well the follow up service I got from navis was absolutely stellar. subsequent to this experience did inform the auction house about the difference in service I got from their preferred shipper and Navis and I wad led to believe that going forward Navis will be included in the preferred shippers list of this particular auction house.
