Reviews for Navis Pack & Ship
What People Are Saying About Navis in New York, Long Island & Queens
Reviewed by hpassow on Jan 11, 2019
As someone who began her work life 20-plus years ago in retail at 15, and trained well, I've been increasingly disappointed over the years in the rapid degeneration of genuinely good customer service by companies who manipulatively go out of their way to advertise the opposite. And after living in NYC I found this to be exaserpatingly truer. However, I was pleasantly surprised by the excellent customer service I received from your representatives: from the woman who took my order (I forget her name now, but she was very kind and helpful each time we spoke on the phone), to the nice and helpful gentlemen who picked up my order in Astoria Queens (who were late arriving the pickup, but very much made up for it by being super nice and helpful during a stressful moving morning), right on down to the equally kind and helpful man who delivered it in Framingham, MA. All this and pleasantly for less cost than I was expecting! One almost feels hope for the continuing life of genuinely great customer service in a terrible customer service world! Thank to the Navis Team who participated in my transaction!
Reviewed by tomsvaldi on Dec 28, 2018
Navis shipped some family heirlooms from NY to CO. We were scared that something would happen to them because they were fragile. They could not have been more professional and perfect from beginning to end. We could tell that they took care of our items while they were in their possession. Also we were very happy with the price!
Reviewed by KET825 on Dec 22, 2018
I had an extremely bulky and strange shaped medical item to ship. I went to FedEx but they told me I had to pack it first the bring it to them. I couldn't think of HOW to pack this item and was at my wits end when I stumbled upon Navis from a Google search. I took the microscope to them and the rest is history. They broke it down and packaged it for me and safely delivered it to its destination in record time. This business gives exceptional, courteous service.