Customer Reviews

Navis Pack & Ship Columbus is rated
4.7
(65 Reviews)

What People Are Saying About Navis in Columbus

Reviewed by Reviewer2947909231 on May 14, 2024

5

Navis Pack and Ship always performs! They go above and beyond to assure all of our measurements and details are addressed for out crate shipping needs. The quality, workmanship and delivery are always top notch! Thank you Navis Pack and Ship! And, a special kudos to William!

Reviewed by BetterParrot-93753 on Nov 28, 2022

5

A big shout out to Justine and Billy of Navis who provided great service and made a stressful situation work smoothly. Great people work at Navis.

Reviewed by HappyMarlin-27417 on Jan 29, 2021

5

We had a customer that needed delivery service in the Ohio area. Navis set a firm price, received the goods, contacted the customer, and gave us stellar service. We will be using them again!

Reviewed by ProudHedgehog-73016 on Dec 15, 2020

5

Navis is THE premiere company when it comes to all of your shipping needs!

Reviewed by PeriAdair on Jun 24, 2020

5

EBTH mixed up my rug...I say bait and switch...EBTH says warehouse error...they are looking for my rug....thank goodness I took screenshots of the rug I won...I was given a cheap substitute.

Reviewed by tponzani63 on Jan 23, 2020

5

Awesome! The packing was the best I have ever seen. The customer service we received was outstanding. Justine Y. was incredible!

Reviewed by alex-8550 on Nov 8, 2019

5

I Cant wait to use his services again. Kindest The British Shop

Reviewed by mzdanis on Sep 24, 2019

5

Navis Pack and Ship picked up two shop items (about 175# each), wrapped them in moving blankets and transported them to their facility for packing and shipment. When I received the shipment in another state, each item had been carefully bubble-wrapped and both were strapped to a custom-built pallet inside a custom cardboard box, all shrink-wrapped in heavy plastic. Navis had arranged for the delivery company to place the now nearly 550 lb. shipment inside my garage. All-in-all, an outstanding service. All arrangements were made over the phone and via the web and went flawlessly. This wasn't a cheap option, but top quality rarely is.

Reviewed by bevdangelo on Sep 4, 2019

5

I had items that were of particular importance to me, as my father had just passed and i wanted to get some of my parents possessions from Columbus Ohio to Los Angeles. The challenge was that I wasn't in Columbus! Everyone that I spoke with was very courteous and basically, all I had to do was give them a pick up point, and they handled the rest. All packing was done with care and everything was delivered to Los Angeles in perfect condition and quickly. I would highly recommend Navis to anyone who is faced with cross country shipping especially.

Reviewed by CrystalArt on Sep 4, 2019

5

Helped us out of a jam and met all our needs with excellence and grace.

Reviewed by rob-67745 on Sep 4, 2019

5

We were very pleased with the service.....professional and effective

Reviewed by kropcjj on Sep 4, 2019

5

Was able to pack and ship when others said it couldn't be done. Great work.

Reviewed by clbeardshaw on Sep 4, 2019

5

From first call to home delivery, excellent service and all items shipped beautifully! Highly recommend this company for shipping needs

Reviewed by ThomasReed on Sep 4, 2019

5

We were very pleased with the overall experience from beginning to end. Far beyond expectations. Particularly pleased with the delivery at the end point with extra care and service being provided. Timely and professional. Highly recommend.

Reviewed by bpospich on Aug 6, 2019

5

Navis provided excellent and timely service in shipping a 4 foot by 5 foot unframed oil painting across the country. Navis picked up the painting in Ohio, packed it in a safe manner and arranged for shipping to the west coast. The painting arrived on time and completely undamaged. They communicated with me via email throughout the whole process and let me know when the painting had arrived at the local warehouse at the destination city. I would totally recommend Navis for any of your packing and shipping needs.

Reviewed by marty-64057 on Jun 29, 2019

5

When we need a crate built, we know we will receive fast service and attention to detail that the crate meets all our needs for the fragile item being shipped. We have a piece of mind that when the crate leaves our facility that it will arrive in perfect condition.

Reviewed by nhed51 on Apr 25, 2019

5

Had a last minute shipping need that called for an immediate pickup as origin home was being vacated. - Office staff helpful - Packaging was very good (bubble wrap + cardboard box + wooden crate) -Delivery crew accommodating and polite

Reviewed by lrsebastiani on Apr 25, 2019

5

Trusting someone with the the packing and shipping of a piano and a fragile pinball machine (both with great sentimental value) was not something I took lightly. Navis handled it beautifully, stayed in close contact with me as my shipment made its way across the country and was always available to answer all my questions. Entire shipment arrived as scheduled and without damage. Thank you!

Reviewed by illiniwek15 on Mar 7, 2019

5

Navis handled everything perfectly from start to finish. I've had a great need for this service for a long time but avoided contracting anyone before now. I'm a hands on control freak and saw no possible way anyone could do what I needed done for a workable cost. The process is asymmetrical, unpredictable and rife with potential pitfalls. Cost projections can and do blow up in an instant, no matter how careful the planning . I thought I had to drive great distances to pick up equipment myself to have any chance at success. I was very WRONG. Navis picked up equipment, packed, palletized and loaded for interstate, LTL freight travel. They're better at it than I myself will ever be, and do it for a very fair, very workable cost. To be clear, I found Navis online and had zero knowledge of the company, or anyone who works there, before I contacted them thru an online search a couple weeks ago. I rarely leave feedback like this. This is the 3rd time as far as I recall. The first 2 were for business owners who grew up on my block. Navis is so good at what they do I feel I owe it to them to leave this. From first contact to the arrival of my pallets they were specifically PERFECT. Not "great", not "excellent".....absolutely PERFECT. The lady who I communicated with via phone calls and email....PERFECT. Their system of quoting, submitting payment, logistical planning, communicating....PERFECT. Timeliness, packing and palletizing of equipment, and every single step involved....PERFECT. I'm a one person operation. Lack of time was the only, factor limiting the expansion of my small business...."was". Finding Navis Pack & Ship has freed up about a week per month for me. I can use to that time to increase productivity and grow. That's a HUGE development. A legitimate gamechanger for my small business.

Reviewed by terrymgrill on Mar 4, 2019

5

Our mantle arrived in a sturdy crate with beautifully packaged components. It was clear that the packaging was done with care.

Reviewed by ddward on Mar 4, 2019

5

Bob could not have been nicer or more competent. This was a worry-free move!

Reviewed by prakdaya on Feb 28, 2019

5

I was a worried about shipping a large ornate antique glass sculpture and was willing to pay extra to get it to my destination in 1 piece given past experiences with other contractors who delivered items shattered in pieces .Navis followed my instructions to a T.
you cant flaw rob and his team .
So hard to find good capable people who DELIVER !!! navis is 5 start all the way.I cant recommend them enough
regards
Prakash dayanandan

Reviewed by beth3reiner on Jan 2, 2019

5

Very easy to work with Navi’s.

Reviewed by vscones on Jan 2, 2019

5

We really appreciated your team picking up our items that we were sending to family out west. Everyone was you friendly. Package arrived quickly. Thank you again

Reviewed by cneckermann-72554 on Dec 28, 2018

5

Your team was very careful with our things and very flexible as we packed for 3 parties and needed to keep things separated in order. Extra days needed to pack did not pose a problem and you were able to add a 2nd person on short notice as well as add a half day at the end. Thanks.

Need a quote? Call us at (614) 706-5958, and we'd be happy to listen and provide a custom solution based on your needs. Thank you for giving Navis the opportunity to earn your trust, and your business.

Sincerely,

Alex Hoffmann & William Shannon
Navis Pack & Ship of Columbus
5738 Westbourne Ave
COLUMBUS, OH 43213

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Customer Reviews

Navis Pack & Ship Columbus is rated
4.7
(65 Reviews)

Navis Pack & Ship

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