I purchased a bronze from an online auction. Working with Brett and Nick in the Phoenix Navis Pack and Ship proved excellent service all around. With very little notice from me, they responded with a special pickup in order to meet the auction house deadline. Excellent communication, fair pricing, and the best packing/shipping job available. Very trustworthy with my prized possession. Very happy with the results and highly recommend Navis Pack and Ship. Thanks Navis,

Richard S.

Dear George and gang~

I just wanted to report that everything went perfectly today with my art packing.  Bruce called when he was on his way, we met up right outside the building and the crew got to work right away.  Everyone worked tirelessly and carefully to make sure our precious pieces are safe for the cross country trip West.  All the workers were friendly and clearly took pride in their job.  I will be giving you a glowing review on Yelp! Thank you again for such a professional job well done!

All the best,

I wanted to send my compliments from the Olli install team who all were wildly impressed by the incredible packing and shipping work they found when they uncrated the Olli today.

They (and I) are now looking ahead to what happens next.  We of course have kept the crate and want to ship it back in exactly the same level of care that it was sent.  Is there return shipping documentation in the crate it came in?  Can any of you provide me with the shipping details I need to make sure it gets crated back up and shipped back out to the right address on Thursday at the end of show without any delays or problems?

I definitely want to do right by your team and look forward to helping make sure this asset gets shipped out at the end of show in perfect working order.

Thanks!

Steve, your team did a superb job. I've never...and I mean never seen furniture better wrapped/packed for shipment than what your guys did. I was blown away. No one does that. 

Thank you.

“I and my son-in-law collected the pictures at the airport, carried them to Szeged, and the pictures are already unpacked…They are all in perfect condition, due to the perfect packaging.
Thank you very, very much for your excellent contribution.”

Sincerely yours,   
Gábor K.

I moved from Oregon to Thailand and had the luck to find Navis and Rebecca to help me. I was moving mostly photography equipment and dealing with the cost the airlines charge for extra luggage, customs, handling 7 cases through 4 different airports, etc., was overwhelming. Luckily, I found them. The transportation was costly, but it was handled perfectly and everything arrived at my door in Thailand as scheduled. Rebecca followed up with everything and made sure the people in Thailand performed as well as she did. I would definitely use and recommend Navis and Rebecca to anyone contemplating a move.

I had a client who was selling their Rittenhouse Square condominium furnished and needed all of his personal items shipped to him in California.  While I was able to send most of the items via UPS I had some art that needed more special packing and shipping.  I was lucky to get a recommendation from Robert Borgstrom at Rose Valley Antiques to Peter and his wife Rebecca who own and operate Navis Pack & Ship.  I brought the art out to their space in Folcroft and it was done.  Would definitely use them again.

I worked with Marc Oxford to make sure that a delicate package arrived at my home in time for the holidays.  It was a difficult proposition -- he had to get the piece from an auction house, pack it carefully and securely and get it out the next day in the middle of the busy holiday season.  He did a superb job. He was endlessly patient, kind and informative in answering my questions.  He worked hard to get things straightened out with the auction house.  He made sure it was packed correctly and shipped quickly.  The package arrived safe and sound right on time.  Working with Marc and Navis really was an excellent experience.

Norman J. Cohen

Hi Rebecca,

Thanks for the note, and yes everything has arrived and all is good.

As for feedback on your services, well, all I can say is that everything went very smoothly; the guys who collected my stuff were great and very helpful, and the guy at this end brought it all indoors and was great as well.

One aspect of your service which does need addressing is your packing of my speakers, my paintings and my three instruments.

Which was "Awesome"

The boxes you made to size, the interior packing and construction was excellent, and the V-shaped corner protectors you affixed to some other boxes was also much appreciated.

All in all, a totally painless and stress-free move.

11 out of 10 :) Thanks Rebecca

Cheers,

Mike

Ray Friedman took very good care of us and went above and beyond to assure that we received our item properly. I will definitely recommend your company to others in need of shipping. I cannot thank you enough! 

Hi Gary (Feller, of Navis Pack & Ship of Bridgeport, CT)
Just a note to say that the painting arrived with us here in the UK on Friday very well packed and in excellent shape.  Thank you very much for your professional services.
Regards,
Barbara

The (stained glass) windows arrived in perfect condition, and so did the Indian blankets.  The best packing job I've ever seen, even after 35 years in the moving business.  Thank you everyone.

I just wanted to drop you a note and let you know that the shipment I sent to Walter (last name removed) in Fresno, CA was received.  Walter called me last night and told me the following:

“although it was 100 degrees in Fresno, I put on dad’s leather jacket, his ring and uncle Chuck’s hat and sat on that pallet in the garage looking through the scrapbook you made of the Christmas you and dad spent with us.  I just sat there and cried and cried.  I had to call mom to come over to give me some moral support!”

Nathan, I just wanted you to know what part you and your team play in people’s lives.  As you know, most of the items were not of so much monetary value but so much more.  Walter also told me that the packing job, especially on the planes, was outstanding.  He was impressed with the quality of the job.

I hope maybe this message does a little to brighten your day.  Thank you and your team for your professional and outstanding work and brightening the lives of others.

Best regards,
Bonnie

(Re: Navis Pack & Ship in Toronto, Ontario)

Dear Ray:
The specialized box you prepared for us made its inaugural run last December.  We are truly grateful for the work you did for us...What a pleasure it is to have the security and ease of transport for our large crucifix.  Using the case you made to custom fit and safely carry the large crucifix to different parts of the city has been a Godsend.

Shipping a crucifix was awkward and challenging, and we worried about possible damage.  We now have complete peace of mind that the crucifix will arrive at its destination intact and be returned to us in the same condition.

It was equally a pleasure working with you as you understood what we were looking for and delivered more than what you promised.

With thanks and appreciation,

(Re: Navis Pack & Ship, Phoenix, AZ

Good morning, 

Vance’s household items were delivered yesterday, and everything appears to be in perfect condition, and he is extremely happy to have all his possessions with him again. 

You did an outstanding packaging job, one my father would be proud of (he uses more bubble wrap than anyone I’ve ever known, and takes great pleasure in my difficulty in getting things unwrapped!), and I wanted to thank you for the excellent service.

We will most certainly use your services again, should we need to ship more household goods or other large items.  It was a pleasure doing business with you!

Thanks,
Angela C

Hi John and Nicole,  (Navis Pack & Ship in Pleasanton, CA)

Melissa - I was an automotive engineering manager at a fortune 200 company for 16 years. I worked extensively with our logistics department. I began Troy Gymnastics 5 years ago. 3 years ago, I left engineering, and my gym became the largest gymnastics facility in Michigan. A couple of months ago, I wanted to ship a trampoline from FL to my facility. I called my auto contacts. A customer recommended you guys. You blew them out of the water price-wise, and your service was excellent. I am in the service industry and appreciate it very much when it is great. I will be calling again.

Hi Jo Ann,

I wanted to let you know that our dollhouse arrived in Massachusetts in perfect condition!

I wanted to thank you and your team for your excellent service and responsiveness. As you know, that dollhouse took me many hours to build and was extremely delicate. I appreciated the care and attention your team gave to thinking through how to design and build the crate and the bracing to keep it secure.

I also appreciated the way you jumped right in when there was a dispute with the local shipper regarding whether or not the hydraulic lift was included in the service. As soon as you were made aware of the problem you immediately contacted the local shipper and resolved it.

Your prices were very fair, your packing and shipping service was excellent and the human service to guide our precious cargo from end to end was extraordinary.

The next time we need to ship any goods we will call you immediately and I would be pleased to refer you and your company to others.

Hi Kevin,

If I were filling out a survey with ratings from one to ten, you would receive all twelves.  Your individual attention was, in every instance, professional, prompt, congenial and obliging.  The shipment arrived with absolutely no damage and my son commented that the packing was far superior to anything he had anticipated.  

I have dealt with many people in the service industry and very few have left me with the positive experience that you did.  You are a credit to your industry. 

I have your business card and will ship with you should I have any further need.  I will also highly recommend you to anyone I know who requires packing and shipping services. Thank you again.

Lynn T.

Thanks for the outstanding job you and Jacksonville Navis Pack and Ship did in moving two pieces of furniture from our home in Florida to relatives in Texas.  We appreciate the fair price you gave us (which you held to throughout), that you showed up on time to pick up the furniture and delivered it on the promised date to our relatives’ home.  The men who handled the furniture at both ends were extraordinarily courteous and professional.  The furniture arrived without a scratch and, as promised, they put it exactly where our relatives wanted it (second floor no problem).  The next time we have a need for moving a few items or many we will go to Navis without hesitation!

Elvis photo arrived on time as promised, packaged beautifully, and in pristine condition.  Thanks for the pleasant experience.
 

I wanted to send a follow-up of my own to convey my compliments and astonishment at the intense level of care used to pack my shipment.  Each item was carefully wrapped in a 2-ply paper and then secured in its own custom-fit box.  I was concerned when I couldn't find my box cutter.  What a relief to find that the boxes would fall apart on their own when a few staples were removed with a claw hammer.  "Well-wrapped" is hereby nominated for understatement of the year.
 

Thank you so much for the heads up phone call regarding the shipping of my art. I received the package yesterday.  The paintings were expertly packaged and I want to thank you for that and your assistance.  I will definitely use your company in the future as well as recommend you to others.
 

Alan's team had done a very professional job when I had to move from Lake Forest, CA to Eagan, MN. His team came on time. These people were very courteous. The packing was excellently done and the shipped goods arrived on time. I highly recommend Navis Pack Ship at Laguna Hills, CA for anybody who care to ship their goods safely and economically!!

I just unpacked the last of my grandmother's furniture that you packed up and shipped out to me well over a year ago (it was stored in the garage while my house was under construction).  Thank you for doing such a fabulous job.  Each piece was wrapped with such care and everything arrived in perfect condition.  I was blown away by your efforts and I am so appreciative that Navis Pack and Ship played such a large role in preserving my grandmother's legacy.  I would recommend your company to anyone; if you ever need testimony from a satisfied client, please let me know because I cannot sing your praises enough.  And of course, feel free to use this email as feedback for your website.  I hope you are having a great summer and thank you again for doing your job so well. 

Hi Oleg and Ken,

 I picked up my plotter last night at the shipping terminal and experienced no problems. I was really impressed with the packaging. And the machine itself is pristine. It is hooked up to my computer now and works perfectly!

Thank you both for all your help. I really appreciate it!!

 Best regards,

Tanya Cooper

I want to thank you and the Navis Team in Jacksonville for the great professional packing & shipping service you extended to me during my recent purchase of fine art from the St. Augustine / Jacksonville area. The items were packed with great care and in packaging that protected the contents very well. I was always kept up to date from your office in Jacksonville on the packing, the shipping, and the delivery of my art. I also greatly appreciated the photos which you sent me of the items before they were packed and immediately after they were packed. It made me feel as if I were your most important customer. My art arrived in great condition and on a timely basis.

Thanks again for making this experience as pleasant as the experience of enjoying the art itself. I will be sure to use Navis again when I have such packing & shipping needs and will always feel confident about recommending your services to others. 

You couldn't have been more considerate on both ends of the journey, conveying a much needed sense of competence and confidence--"all will be taken care of."  I appreciated your updates.  Sending/attending on artworks is so very different from shipments of other kinds.  Feels a bit like sending and receiving a baby--your care in packing, what I heard of your conversations with Tania, and your communication with me not only made me know the "baby" was in good hands but let me shift from anxiety to suspenseful anticipation!  Thank you. 

Della Pollock

I wanted to thank you for all of your hard work in packing up a very fragile TV and thus insuring its perfect shipping to us all the way across the US. You were kind enough to talk me thru the whole process and you were 100% right. I will be using you again and will tell everyone in our condo in San Francisco to use you.

Thanks again, 

Gary and Deb

My parcel arrived safe and sound on Tuesday as expected. Packing was excellent in all respects: first-rate materials, care and treatment. Also, any inquiries I had were always answered in a quick and friendly manner by your staff.

I am extremely satisfied with your services, and look forward to doing business with you in the future.

This is to inform everyone that the 25 PC’s were received by FOCW yesterday afternoon. 

A special thanks to Jim and his Staff for their great and prompt service. We are extremely happy with the kind of service we received from your company and will definitely be using it in the future.

Keep up the great service!

As you may know, the shipment arrived yesterday.

Thank you SO much for your careful and thoughtful packing.  It means so much to us when we know we can count on our business partners to respect our equipment and watch out for its well being as much as we would if we packed it ourselves. 

The shipment arrived at my Abu Dhabi home safe and sound.  I was able to track it all the way with the UPS system.

Your packers are wonderful.  The delivery guy let one of the paintings fall coming out of the elevator and there was still no damage.  Thank you for all your kind assistance with this and my other shipments.  It’s a pleasure doing business with you.

Thanks again for the excellent packing, shipping and service. We purchase from auctions all over the country and this was the best service by far plus a realistic fair price. It was a true pleasure to work with you and I hope to do so with future auctions. 

I wanted to drop you a line to say what a wonderful job you and your company did with packing my personal belongings, wrapping framed artwork and customizing the boxes for my antique Chinese furniture. Time and care was clearly taken. Thank you.

Just wanted to tell you that we picked up the furniture today. I have never seen such a professional job of packing. I am very happy with the services provided by your company. My sister and I were at our wits end trying to get these items from Reston to Fort Worth.    

I was a purchasing director for an exclusive private K-12 school in Houston for 25 years. During the last 10 years, I furnished many buildings… so I have received and unpacked my share of furniture. We had such bad experiences with furniture being damaged in shipment, that we finally had to resort to paying to have the furniture shipped to a local third party who delivered and installed it.

Thanks again for all your help and your great company.

We received our delivery today and everything arrived safely.  These were items from my parent’s estate and, needless to say they have a lot of sentimental value – especially to my wife.

I can’t tell you how delighted and relieved we were that these items arrived in perfect condition.  I was so impressed with the way your people packed all of these items and how well they were protected.

In this day and age, it is a real treat to deal with any company that operates in a professional manner, takes the time to do things right and delivers what they promise – in this case well packed and protected china.

Please tell your staff how impressed we are with the important packing job they did for our family!!  They’re real detailed professionals!!

I just wanted to say thank you, everything arrived yesterday safe and sound. The packing was amazing.  Out of the nine places I called you were the only one to return my call and lucky us. It was a pleasure doing business with you.

Thank you for the tremendous job you did on our shipment. We couldn't be happier with how well these items were packed and the care that this shipment received.  We would recommend Navis Pack & Ship to our surrounding business associates to utilize your expertise. Thank you for your time and dedication.

I am the recipient of a recent shipment of 7 paintings you crated and shipped for a customer named Phil Desch. They were very pleased with the service they received at your location, and I referred them to you because of our good experience with the Navis representative here. I am encouraged that it appears all your locations have the same quality service! I also appreciate the fact that you shipped all 7 paintings in two, well-packaged crates, rather than creating a crate for each piece (which I've seen other franchise shippers do), which is a terrible waste of time and money, as it appears you are aware. Thanks again for providing good service.

I wanted to thank you so much for helping me with my move.

I know that moving is anything but stress-free but I was glad that you were there to take much of the burden off my shoulders.

Not only was I confident that my things would arrive safely during the time scheduled, I really appreciate you going out of your way in finding me a more than fair price. And when problems arose and I had to rescheduled my drop-off, I was so glad that you were able to rearrange things to make my move more convenient. I would not hesitate to recommend you to any of my friends or family.

I hope you know that you provide a service that is badly needed with a quality anyone can be more than proud of. Everything arrived to its new home safely, that is, until I got it out of the box and broke it myself.

I received the crated equipment in excellent order and was VERY impressed with the professional service.

Our cross-country shipment arrived right on time (and quickly) and everything was well-packed and in excellent condition.

The staff at Navis are experts when it comes to packaging sensitive electronic equipment and really go the extra mile when it comes to customer service.