Very pleased with being able to get straight through to Navis's office, and having my questions answered. A small quibble: it would be useful in future to be more explicit about the difference between delivery to my door and actual white glove delivery, especially when deliveries consist of heavy loads.
You packed two lots of auto memorabilia from the Dixon Collection for me. They packing work was excellent. Given the volume you had to contend with, the timliness was excellent also. Thanks very much, Prescott Kelly
Everyone very professional and courteous. Received my shipment in wonderful condition. I didn't have a clue how to do this but I explained my needs and they rolled with my request. They picked my items up and built a 14 foot crate to ship my items. Everything was received in great condition! If I ever have to ship again, I will definitely call Navis Pack and Ship. I would give them a higher rating than excellent if one existed. One very happy, satisfied customer.
I had a great experience working with Navis. Especially because Aisha Washington who works at the Navis Pack & Ship in Hempstead, NY was exceptional in her customer service. I'm new to buying auction items and having them shipped to our company. Alisha helped me under a very short time frame and facilitated everything. As a Business Owner and Manager, it's rare to find people with the intellect & drive to go above and beyond to help the customer.
Working with Sam and Navis Pack & Ship was a great experience. I would highly recommend Navis Pack & Ship. Sam made the arrangements for shipping my grandfathers desk from start to finish an easy, professional and worry-free experience. Sam takes great care of the items he is shipping and cares about his customers.
The driver was courteous. I was informed of where my package when it was picked up, two hours out, and when it was delivered. Out server was delivered in great condition and we were able to go live as planned. Nice!
We contacted Navis through a recommendation from the auctioneer that we purchased an item from. From the first step to the delivery we were thrilled with the level of professionalism that we were treated to. The package (a very fragile old airplane movie prop) would have survived a tornado. We are thrilled and would absolutely use their services again.