On two occasions, I recently used the Navis Pack and Ship location in Elkridge, MD to pick up and ship art, antique books, silver, and other household goods to different parts of the country. The whole team there was terrific. Bruce, the Operations Manager was always quick to get back to me with answers. Latrod and Devon'ta, who came to pick up the items were great. They arrived on time and treated all of the items they packed with extra care. I'd definitely use Navis again.