Wow! I hired Navis to go into a house and pack up a file cabinet and ship the files. From my first call with them I knew I was dealing with the 'jet fighter pilots' of shipping. They were professional, set expectations on timing and their fees were below what I expected. They were at the house when they said and the items were on their way ahead of schedule. They provided great support when the recipient had questions. I went back in person because I had another package I needed to ship and they took such care and thoughtfulness throughout that transaction too. Lori at Navis is terrific. She is a nice, smart and good person. At every turn throughout these two transactions, she went above and beyond. I just wish this world had more Loris! Thank you Navis.
Ray and his team were very accommodating did a great job on a delivery of some artwork for me. They treated the customer like their own, arrived on time and were very friendly and helpful! Will use them for any more work I have in Canada!
Excellent experience in setting up the whole job-good customer service at that time. Excellent experience with pick up of the items, which was at the expected time. Poor experience with delivery, because although I told Navis the last part of the trip would be on a narrow dirt road, the delivery truck for that segment was too large to navigate the road, and too heavy for a dirt road posted in mud season, so I had to ask the driver to unpack the large crate of items, and then I had to take each item myself in my car in several trips for that last 1/2 mile.
One box arrived torn open, and some items in that box were dispersed in the truck and ripped.