On the first shipment they came to my house and picked the delicate items up and treated them so carefully when loading them into the truck that I had no worries. The 2nd shipment I took the items to their store and got to see first hand the packing process and I was even more impressed with the professionalism and tools and equipment being used. The owner or manager was so professional, kind, and knowledgeable that I had no concerns that I had chosen the best company for these shipments. I just got word yesterday that the package had already arrived and the contents were in perfect condition. A well run, friendly, service-oriented company that is this professional is hard to find.