Navis provided a revised quote after I notified them that I would be shipping fewer personal items. The crew that they sent out to my former address worked quickly - maybe a little too quickly, as I realized after they left that they had mistakenly left 3 marked boxes in my bedroom closet. After I called their offices, the pickup crew came back to my home that afternoon and retrieved the 3 boxes they had left behind.
Transfer of the palletized boxes to my moving company was easy.