The process was smooth from start to finish. Placed an inquiry online, received an immediate response with pricing details and my package was picked-up, boxed and delivered within three weeks. Deliverers were professional and Erika provided me with ETA information once my package was boxed. I will definitely use Navis Pack and Ship again and encourage other businesses to use them as well.
Reviews of Navis Pack & Ship
What People Are Saying About Navis Nationwide
We use white glove services all over the country and honestly Navis Pack and Ship (specifically the Conway, SC location) has been the best. Thank you for doing what you say you are going to do and for being easy to work with!
Great packing & shipping!
Really great Company to work with
We purchased items via an auction site and contacted Navis to retrieve, pack and ship the items to us in NY from CA. They were very prompt, courteous and professional with all aspects of the transaction and I would highly recommend them.
Great people to deal with and fast service.
Very helpful at all steps, Excellent packing.
Delivered furniure and they were there when they were expected.
Great Service, excellent communication, packing always very solid. Highly recommend them for all shipping needs. Thanks
I dealt with friendly and helpful personnel at both ends of the process. Things were really packed well...it’s taking me a long time to unwrap my items!
Over all I had a wonderful experience using Navis Pack and Ship! More often than not, they were easy to communicate with, and were very responsive. Staff provided excellent customer service throughout the shipping and delivery process. The only thing that kept me from giving a 5 Star review was that we needed to have the delivery and pick up scheduled in advance. We asked specifically for this, so that we could have the appropriate staff on hand. Both with the delivery and the pick up, the drive showed up unannounced. And although he was very apologetic, it did cause some delays. If having a broad window for pick up or delivery is an option for you, then I would absolutely recommend using Navis Pack and Ship!
Pick up & delivery efficiently handled, all done within timeline promised.
Perfect customer service, thank you
Everything was handled to my satisfaction
Awesome! Very prompt & efficient
Excellent packing and service. Painting arrived in perfect condition!
Wendy took care of all my needs and followed up to make I was happy.
My 'fishbowl' was well pack and arrived quickly. I would definitely use Navis Pack and Ship again and recommend it to others. Also any correspondance was answered immediately and was always helpful and pleasantly done.
Outstanding. Good communication
As always, the guys are great and I felt good about my equipment arriving undamaged.
Great communication, very friendly and prompt!
NAVIS worked with us to get our shipment to us in a timely manner. Very efficient.
Navis handled everything perfectly from start to finish. I've had a great need for this service for a long time but avoided contracting anyone before now. I'm a hands on control freak and saw no possible way anyone could do what I needed done for a workable cost. The process is asymmetrical, unpredictable and rife with potential pitfalls. Cost projections can and do blow up in an instant, no matter how careful the planning . I thought I had to drive great distances to pick up equipment myself to have any chance at success. I was very WRONG. Navis picked up equipment, packed, palletized and loaded for interstate, LTL freight travel. They're better at it than I myself will ever be, and do it for a very fair, very workable cost. To be clear, I found Navis online and had zero knowledge of the company, or anyone who works there, before I contacted them thru an online search a couple weeks ago. I rarely leave feedback like this. This is the 3rd time as far as I recall. The first 2 were for business owners who grew up on my block. Navis is so good at what they do I feel I owe it to them to leave this. From first contact to the arrival of my pallets they were specifically PERFECT. Not "great", not "excellent".....absolutely PERFECT. The lady who I communicated with via phone calls and email....PERFECT. Their system of quoting, submitting payment, logistical planning, communicating....PERFECT. Timeliness, packing and palletizing of equipment, and every single step involved....PERFECT. I'm a one person operation. Lack of time was the only, factor limiting the expansion of my small business...."was". Finding Navis Pack & Ship has freed up about a week per month for me. I can use to that time to increase productivity and grow. That's a HUGE development. A legitimate gamechanger for my small business.
They answered all my questions, delivered on everything promised, charged a reasonable price and showed up when they said they would. I would highly recommend them
Thanks a lot ! Precisions at all steps from shipping quote to shipping.