Reviews of Navis Pack & Ship
What People Are Saying About Navis Nationwide
Reviewed by ModernTiger-58450 on Jul 17, 2020
We compared Navis Pack & Ship to several other companies before choosing to go with them. Out of the 6 we contacted, they gave us the best offer and responded to all inquiries in a quick and professional manner.
The only thing I would mention is that when we asked about payments via wire transfer, we weren't told about the additional 50USD "convenience fee" charge. As we were told that we would only pay "outgoing fees", we felt this was very misleading.
Reviewed by IanO on Jul 17, 2020
Reached out to 15+ different packing companies in Florida and GoNavis was the only that could make it happen.
GoNavis team - thank you very much. Special thanks to Ron Howe - absolutely amazing customer service!!
Reviewed by Realshipper on Jul 4, 2020
I'm a homeowner, not a commercial business, thus I don't ship freight often. I used Navis once before in the midwest (Rochester, MN office) and it went great. This time Elin Perez at the Los Angeles (Glendale) office handled this shipment for me. Picked up at my garage in Kansas City with a liftgate and delivered to my friends house in LA with a lift gate as planned. He rebuilt the transmission for my '65 Mustang and then shipped back to me the same way. Super smooth transaction. Elin handled it perfectly. I'll use Navis for my next shipment too. Thank you Elin! Peter Cipolla
Reviewed by ElegantHawk-27219 on Jul 2, 2020
Courtney was absolutely amazing! She was so informative & patient in answering all my questions, trust me there were a lot! Would definitely work with them again!
Reviewed by Busyellen on Jul 2, 2020
Alan was spectacular to work with. He gave me an estimated price to ship contents of a deceased loved one from California to Pennsylvania just from my description on the phone and it was virtually spot on. He came on the day we needed him to pickup and was careful to follow all guidelines due to the COVID situation. He stored the goods for us until we arrived in PA and then I contacted him to ship. He gave me the tracking information and all arrived as scheduled. I cannot thank him enough for such great service at a fair price.
Reviewed by CourageousBobcat-55326 on Jul 2, 2020
An antique grandfather clock was packed and shipped with no damage on time for the price agreed. The only negative was that a box of small (but important) parts was left out of the shipping crate. Once the issue the recognized, it was immediately rectified. I rated it very good because if we had not been able to assemble the clock immediately when it arrived, I worry that the small box would have been lost.
Reviewed by KindPelican-33964 on Jun 26, 2020
Your company made my experience a hassel free experience. I can tell you that reaching out to those other companies was a "hair pulling, most anxious," ordeal. I figured, maybe I can save some money in shipping cost but in the end...you get what you pay for! It was definitely worth the upgrade to have your company for my shipping needs. Thank you again!
Reviewed by PeriAdair on Jun 24, 2020
EBTH mixed up my rug...I say bait and switch...EBTH says warehouse error...they are looking for my rug....thank goodness I took screenshots of the rug I won...I was given a cheap substitute.
Reviewed by PreciousOx-74732 on Jun 22, 2020
Overall, the process was smooth and efficient. My only issue would be the time that it took but that was directly related to civil unrest and the pandemic. The team was responsive and super helpful!