Navis provided crating for overseas shipping preparation for some electrical control cabinets. They did a fine job at a reasonable cost. Their support staff were responsive to our requests and knowledgeable regarding the do's and don't of securing our product.
They are the BEST! Not only are they dependable, the time they say they are picking & delivering is exact, not one single piece that we have shipped ever arrived damaged.
When I ask for an immediate unforeseen urgent pick-up & delivery they always come through. That's why I call them the Miracle Workers!
I am always notified by phone or email when our shipment has been delivered.
It's a Personal Customer Service Business that just doesn't exist anymore. We will use no one but NAVIS, EVER!
I had two items shipped including an antique grandfather clock. The way these items were packed was absolutely amazing! I say nearly perfect because there was a small piece of tape on the clock face that actually pulled some of the paint off the face when I removed it. This was still a great experience however and I will gladly recommend Navis Pack and Ship.
Dave at Navis was on top of it! Excellent follow up and stayed in touch through out the process and even did a full recovery when we through him a fast ball. The job ended up being a lot more than we had dispatched and they pulled it all together and kept it at a reasonable rate. I highly recommend them for pick up and crating needs.
Navis Pack and Ship has been easy to work with, patient, and professional. They offer excellent customer service and show a genuine interest in acquiring and keeping our business. We would recommend their services to anyone.
Have dealt with Navis Pack and Ship (Greenbrier location) for the last couple years now on a wide range of items from airplane propellers to refrigerant to automobile tires and reel to reel machines. Cherie, the owner, runs an excellent group of friendly yet knowledge individuals (yea I'm talking about you Tracey and Mark!) that go above and beyond to find me the best price on shipping and make sure that whatever i'm shipping both myself and the recipient have full confidence it will arrive safely. Even in the event something negative were to occur (which it hasn't thus far), I trust Navis will be in my corner in order to fix any shipping related situation.
Absolutely a great job!!! Shipping was prompt and the items arrived in great shape. I was astounded at the care of packing..including building shipping crates, padding, the works. I highly recommend you for any shipping.