I shipped a table and a tall bookcase from CA to MA: pick-up was on time, delivery on time, and courteous and efficient service in between; I was kept posted during transit. The real test of service, though, is what happens when something goes awry-- which is what happened to the bookcase: it arrived with the top damaged. I had insured the shipment, and Alan Moore of Navis Pack and Ship was gracious, prompt and thorough in resolving the issue to our mutual satisfaction. I will use them for any future shipping needs, and recommend them without reservation.
The staff at Navis Pack and Ship were incredibly helpful, knowledgeable and flexible in dealing with my shipping request. Communication was first rate as was the packing and shipping. My item arrived as and when promised in perfect condition. Absolutely recommended.
Navi’s Pack and Ship will be my favorite company to pick up and ship/deliver the items I win from Alex Cooper’s auctions from now on! Navis’ service is reliable and reasonable. The representatives helped me choose delivering my stuff to save me more expensive shipping fee. My stuff was carefully packed and delivered promptly. Everything’s great! Thanks Navis Pack and Ship!!!
Navis is one of those rare companies that never seems to take a wrong step. They are as close to perfection as one could ever dream of. Queries are answered immediately, all possible information required is provided. The pick-ups are on schedule, the shipment goes out as promised and the delivery is also on schedule. My clients are always contacted regarding delivery timing as well verifying afterwards that the shipment arrived safely with no damage. A problem never goes unanswered or dropped even when it is not their issue but it is a returning shipment. Navis gets the job done, the shipment gets delivered. no matter what!
We made a few purchases, for the very first time, at an auction. We won but didn't think about how to get our merchandise from point A to B. Navis was suggested and we were genuinely greatful. The people, service, and pricing was exceptional. Thank you
Capitol Productions Television
I work for a large company that ships about $250,000,000 worth of medical devices every year. After we recently moved our HQ to Southern Orange County I needed to find a new vendor for building crates for some of our larger shipments. I needed to ship a large piece of equipment to China and I found these guys and decided give them a try. I couldn't have been happier. They worked quickly, gave me a fair price and built a quality product. They will definitely be my new vendor from here on out.
The process was smooth from start to finish. Placed an inquiry online, received an immediate response with pricing details and my package was picked-up, boxed and delivered within three weeks. Deliverers were professional and Erika provided me with ETA information once my package was boxed. I will definitely use Navis Pack and Ship again and encourage other businesses to use them as well.
We use white glove services all over the country and honestly Navis Pack and Ship (specifically the Conway, SC location) has been the best. Thank you for doing what you say you are going to do and for being easy to work with!