I had trouble using the computer to complete my transactions. Not a problem. You all helped me do it by phone as soon as I called. From the gentlemen who came to pick up the chair through delivery man in Florida, you were all excellent.
The delivery of package, organised by Rebecca Michaelson, arrived in good time, well wrapped and protected and within expected timescales. Rebecca was true to her word, kept me informed, kept her promises and deliver very good customer service. I would not hesitate to use Navis Shipping again, thank you Rebecca.
Mark and his team was extremely helpful in closing down our office in Salt Lake City and shipping equipment back to our office. The were very responsive and quick to help get us through some tight deadlines.
Ray and his team were very accommodating did a great job on a delivery of some artwork for me. They treated the customer like their own, arrived on time and were very friendly and helpful! Will use them for any more work I have in Canada!
Excellent experience in setting up the whole job-good customer service at that time. Excellent experience with pick up of the items, which was at the expected time. Poor experience with delivery, because although I told Navis the last part of the trip would be on a narrow dirt road, the delivery truck for that segment was too large to navigate the road, and too heavy for a dirt road posted in mud season, so I had to ask the driver to unpack the large crate of items, and then I had to take each item myself in my car in several trips for that last 1/2 mile.
One box arrived torn open, and some items in that box were dispersed in the truck and ripped.