We selected Navis Pack n Ship in Salt Lake City, UT to receive, inspect and deliver/install a house full of goods on a very important Interior Design installation in Park City, UT. We are an Interior Design Firm, based in Los Angeles. Finding the right receiver is integral in a successful project. Several companies were vetted for our project. Navis rose above the others quickly in our initial conversations.
Communication was consistent throughout the receiving process from countless vendors of received goods. Signs of damages in packing material was identified upon receiving with shippers and reported to me as they came in. Goods with potential damage were inspected immediately. Pictures and descriptions of damages were detailed. Goods were stored until time of installation. The product list was very long, consisting of all furniture, lighting and accessories for a three bedroom house.
We had some delayed items which changed our delivery dates a bit. Navis was great in juggling our needs with their existing schedule. The installation went quite smoothly overall. We had a couple very minor hiccups here and there on BOTH our parts. Gary at Navis took this as an opportunity for new structures to be put in place and remove room for error. I found this to be very professional, forward thinking and full of integrity. We had some 911's that were addressed immediately. They went above and beyond to put out our little fires for an install that was totally seamless from our client's perspective, which is what matters most to us.
It was a great experience and look forward to working with them again.
We are very happy to have them as part of our team for our clients in the Salt Lake City, Deer Valley and Park City area.
I had a VERY DELICATE porcelain grouping that I was SURE was going to break in shipment so I asked Navis to pack with extra care. I held my breath until I received my shipment. The box they used was HUGE which immediately gave me reassurance that they paid attention to my request.
I unpacked and was amazed that my super fragile piece made it COMPLETELY SAFE!
I was thrilled at the professionalism I received in this very precarious shipment. Will DEFINITELY be using them again!
We needed family treasures shipped from Raleigh,NC to Scotland. The local franchise owner responded the next day to the initial inquiry and a home visit and quotation was less than 3 days. The packers he dispatched were very caring which was extremely important to us. The onward logistics team remained very responsive, keeping us informed of the shipments progress. The goods have yet to arrive in Scotland, but thus far we are extremely happy.
Arranged for our fragile items to be shipped from NY to the West Coast to find that the company we picked could not fulfill the obligation. Hired Navis to take over and they were professional and efficient
Bernice was exceptionally patience with me, explained the whole process to move a bedroom set from Toronto to Calgary. Felt comfortable from day one! Everything arrived perfectly, not a bump or scratch. Honestly a major stress relief that I found Bernice at Navis in Toronto
Navis Pack and Ship picked up two shop items (about 175# each), wrapped them in moving blankets and transported them to their facility for packing and shipment. When I received the shipment in another state, each item had been carefully bubble-wrapped and both were strapped to a custom-built pallet inside a custom cardboard box, all shrink-wrapped in heavy plastic. Navis had arranged for the delivery company to place the now nearly 550 lb. shipment inside my garage. All-in-all, an outstanding service.
All arrangements were made over the phone and via the web and went flawlessly. This wasn't a cheap option, but top quality rarely is.
Navis is our most trusted shipper to handle the large, expensive, and delicate pieces of furniture our company makes. Their customer service and administration is organized and timely. I recommend them all the time!
We had a project that needed to be shipped within a week. Navis performed exceptional under a very limited time frame building and delivering crates. They delivered three large crates to our facility in less than a week from the order date. Great customer service and dedication to fulfilling our needs. We will definitely use Navis in the future for our crating needs!