I shipped 13 boxes of personal effects from Toronto to Mountain View, CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient, and helpful. I am 100% satisfied.
My was AMAZING from my perspective! Quick responses! Outstanding communications all along the way! Exceptional delivery schedule from payment to to expected delivery! HIGHLY RECOMMEND! THANK YOU! A+++++
Lots of help setting up the pickup and delivery. Very courteous at our customer's home. The only problem is that they arrived at our shop with only one person, unprepared to move the 500 pound table by himself.
All staff members are friendly and helpful, provide great customer service, and on top of packing my product with utmost efficiency (which is a technology that requires careful handling), pricing is great! I'll be using their service again.
We had a super important piece of cargo that needed to be picked up and delivered at a reasonable price and Navis/Steve came to my rescue. On top of it, we changed the pick up time and destination a couple of times but they kept it all straight and worked with us and made sure the cargo reached the destination in pristine condition and on time. I’ll keep using Navis for our needs!
I appreciate dealing with a company that follows through and works in a timely manor. Justine Yigitbasi handled my pickup, crating and delivery very professionally and made my deal seamless. I like dealing with a person and company who performs as they say they will. Thank you guys!!
Most damage happens in shipment not from mishandling, but from crating that’s not up to the task. My shipment was a complicated, cumbersome and heavy chiropractic adjusting table. Alan and crew hooked me up !! Damage free !!
Outside of a few reviews Navis Pack & Ship has a solid reputation. Between having the lowest quote and good reviews I chose Navis. As I expected there were some up charges; this happens with all companies. Even after the up charges the end price was below all other quotes I requested. The item was professional packed and delivered timely to the freight depot in my town. I would use them again.